Privacy Policy

1. Who we are

CheckDomainHealth provides free tools and practical guides for checking domain, DNS, email authentication, SSL, blacklist, website status and hosting-related signals.

CheckDomainHealth is operated by Dioartis Grup SRL.

Operator

Dioartis Grup SRL

Registration Number (IDNO)

1011600003727

Registered Address

Str. Calea Orheiului 109/3, ap. 211, Chișinău, Republic of Moldova

Jurisdiction

Republic of Moldova

For privacy questions, contact us through the Contact page.

2. Information we collect

We may collect information when you use CheckDomainHealth tools, read guides, browse the site or submit a form.

Processing activities

Summary of main processing activities. Retention periods below describe current operational practice and may be shorter when deletion or anonymisation is requested.

Accounts and dashboard

If you create an account, we process account and dashboard data listed above. Passwords are stored as cryptographic hashes, not in clear text. Session cookies authenticate you to the dashboard.

You may request access, correction, export or deletion of account data as described in Your rights. After account deletion, related domain and history data is removed or anonymised, subject to legal retention duties.

Email alerts for monitoring can be controlled in dashboard settings where available.

Automated scoring and routing

Health scores are automated technical evaluations based on DNS, email authentication, SSL and related signals. They do not produce legal effects and are not a substitute for professional advice. Automated routing of Get Help requests is an initial classification for team assignment; results should be verified and you may request human review.

3. How we use information

We use information to:

• provide domain, DNS, email, SSL, website and hosting checks
• generate tool results and reports shown on the site
• respond to contact messages
• review Get Help requests and route them when hands-on support is needed
• classify technical issues and recommend next steps
• improve tools, guides and user experience
• maintain security and prevent abuse
• debug errors and monitor site performance
• comply with legal obligations where applicable

We do not use submitted technical details to guarantee inbox placement, DNS fixes, SSL fixes or website repair.

4. Legal basis for processing

Where applicable, we may process personal data based on one or more of the following legal bases:

• Consent, where you choose to submit information through a form or allow optional cookies.
• Legitimate interests, such as operating tools, improving the website, preventing abuse, maintaining security and responding to requests.
• Contract or pre-contract steps, where you ask for technical review or hands-on support.
• Legal obligations, where we are required to keep or disclose information by law.

5. Domain and tool data

When you enter a domain, URL, hostname, IP address or DNS value into a tool, we may process that information to perform the requested check.

When you run a tool, the domain, hostname, URL or related technical input:

• is transmitted to our servers to perform the check;
• may be sent to DNS resolvers, RDAP/registry services, DNSBL or other sources required for that check;
• may appear in the browser address bar and history if the tool uses query-string sharing;
• is not sent to analytics as a query string, domain, IP or report URL (analytics uses pathname-only page paths);
• should not be indexed as a unique result page — result URLs with query parameters are served with noindex where configured.

Depending on the tool, checks may involve public DNS records, WHOIS/RDAP data, SSL certificate information, HTTP headers, website status, blacklist or reputation-related sources, and other public technical signals.

Tool results are informational. They may depend on DNS propagation, third-party providers, public data availability, resolver differences, rate limits, caching or provider configuration.

Tool inputs are processed to provide the requested result. We may temporarily store tool inputs or results in server memory, logs or related systems to provide reports, improve performance, debug issues or prevent abuse. We do not intentionally publish personal contact details through tool results.

6. Contact and Get Help requests

When you submit a contact form or Get Help request, we use the information you provide to review, route and respond to your request, including technical context needed for DNS, email, SSL or hosting issues.

Get Help requests may include domain, report link, issue type, hosting provider, email provider, website URL, urgency, preferred contact method and a description of the issue.

Your request is reviewed by Dioartis Grup SRL. If another service team needs to handle the request, we will tell you before sharing your contact or technical information.

This routing is used to help respond to the request appropriately.

7. Analytics, logs and cookies

First-party analytics identifiers (cdh_aid, cdh_visitor_id, cdh_sid) and Google Analytics are controlled by the Analytics category. In the EU/EEA, United Kingdom, Switzerland, Moldova and Brazil they stay off until you accept. In other regions they may run by default. If we cannot determine your location, we show the cookie banner and do not run analytics until you accept. Reject optional or withdrawing consent stops further analytics events and clears first-party analytics identifiers where possible. See the Cookie Policy inventory.

CheckDomainHealth may use Google Analytics 4 to understand how visitors use the website, which pages are visited, how tools and guides are used, and where errors occur.

Analytics data may include pages visited, device and browser information, approximate location, referring pages, interaction events and timestamps.

We do not send personal data such as names, emails, full messages, passwords, API keys or sensitive technical content to analytics tools.

Depending on the tools enabled on the site, server-side logging may also include:

• pages visited
• device and browser information
• approximate location based on IP
• referring pages
• interaction events
• timestamps
• technical error data

The site may store your theme preference (light or dark mode) in your browser’s local storage so the setting persists between visits.

For more details about cookies and similar technologies, see our Cookie Policy. Users can manage analytics preferences through Cookie Preferences in the site footer where available.

8. When information may be shared

We may share information only when needed for:

• hosting and infrastructure providers
• email delivery or form handling providers
• analytics, logging, security or abuse-prevention providers, if used
• related support teams involved in Get Help requests
• legal compliance, security or abuse prevention
• business operations required for running the service

We do not sell personal data.

9. How long we keep information

We keep information only as long as reasonably needed for the purposes described in this policy, including providing tools, responding to messages, reviewing technical requests, maintaining security, debugging issues and meeting legal or operational requirements.

Examples:

• contact messages may be kept while needed to respond and maintain records
• technical request details may be kept while the issue is reviewed and for reasonable follow-up
• server logs may be kept for security, debugging and abuse prevention
• analytics data may be retained according to the analytics provider settings, if analytics tools are enabled

10. Security

We use reasonable technical and organizational measures to protect information submitted through the website. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Do not send passwords, private keys, API keys or sensitive credentials through forms.

11. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to certain processing of your personal data. You may also have the right to data portability or to withdraw consent where processing is based on consent.

To make a privacy-related request, contact us through the Contact page and include enough information to identify the request.

If you are located in the European Economic Area, United Kingdom or another jurisdiction with privacy rights, you may also have the right to complain to your local data protection authority.

12. Children’s privacy

CheckDomainHealth is intended for general technical and business use. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can review the request.

13. International users

CheckDomainHealth may be accessed from different countries. Information may be processed in countries where we or our service providers operate. Privacy protections may vary by location, but we aim to handle information according to this policy.

14. Links to other websites

CheckDomainHealth may link to third-party websites, tools or resources. We are not responsible for the privacy practices or content of external websites. Review their privacy policies before submitting information to them.

15. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date on this page.

16. Contact us

For privacy questions, corrections or requests, contact us through the Contact page.

For technical domain, email, SSL, hosting or website issues, use Get Help instead of the general contact form.