Missing DNS records
Missing A, AAAA, MX or TXT records can stop websites or email from working correctly.
Domain problems often come from missing DNS records, incorrect nameservers, expired domains or registrar settings. Diagnose DNS, WHOIS, expiry, CAA and nameserver issues before they affect your website or email.
Technical DNS and domain configuration help for websites, email, hosting and VPS setups.
DNS records • Nameservers • WHOIS • Domain expiry • CAA • Registrar
Use this page if your domain, website or email is affected by DNS or registrar configuration problems.
Start broad, then narrow down the exact DNS or domain issue.
Start with the Domain Health Checker to review DNS, WHOIS, expiry, SSL, email and website signals.
Run Domain Health Check →Check A, AAAA, MX, NS, TXT, CAA and SOA records to confirm the DNS zone is configured correctly.
Check WHOIS, registrar data, expiry date, domain status and nameserver source.
Check whether the website responds, HTTPS works and certificate records match the domain.
If the report shows DNS, nameserver, WHOIS or domain routing issues, we can review records, expiry, registrar context and routing and route the request if support is needed.
DNS and domain issues can affect websites, email delivery, SSL validation and service availability.
Missing A, AAAA, MX or TXT records can stop websites or email from working correctly.
Incorrect NS records or registrar delegation can make the domain resolve from the wrong DNS zone.
If a domain is not renewed, website, email and DNS services may stop working.
Incorrect MX records can prevent incoming mail from reaching the correct mail server.
CAA records control which certificate authorities may issue SSL certificates for the domain.
Recent DNS changes may take time to appear globally depending on TTL and provider settings.
The key DNS, domain and registrar signals behind website and email availability.
Domain registration — WHOIS, registrar, expiry, domain status
DNS configuration — A, AAAA, MX, NS, TXT, CAA, SOA
Availability signals — Website status, SSL, DNS resolution, HTTPS
Use the free tools to identify DNS, WHOIS, expiry and SSL-related issues.
Run Domain Health CheckGet help reviewing DNS records, nameservers, registrar settings, SSL-related DNS and hosting configuration.
Get HelpFrom diagnosis to DNS changes and verification.
Run the domain health check and focused DNS, WHOIS, expiry and SSL checks.
Update DNS records, nameservers, registrar settings or hosting DNS zones where needed.
Verify the domain again after DNS changes propagate across resolvers.
DNS changes may take time to propagate depending on TTL, registrar and DNS provider settings.
A typical fix plan may include DNS, registrar and hosting updates.
Recommended fix: Add the required A, AAAA, MX, TXT or CAA records in the authoritative DNS zone.
Recommended fix: Confirm the registrar points to the correct nameservers and remove outdated DNS zones.
Recommended fix: Renew the domain early and confirm auto-renewal/payment settings.
Recommended fix: Confirm MX records point to the correct mail provider and resolve correctly.
Recommended fix: Check CAA records, domain validation records and SSL certificate status.
DNS and registrar changes can affect website and email availability. Recheck after propagation.
Submit your domain, report link or issue details. We’ll review DNS records, nameservers, WHOIS and routing and route the request if hands-on support is needed.